MAHFUDHOTIN, Siti; FARA NUR AZIZAH; CICI IKA WIJAYANTI; IMAWAN, Moh Riswandha. Public Relations Communication Strategy In Handling Customer Complaints At Neo+ Hotel Sidoarjo. JUSKOP - Jurnal Studi Komunikasi dan Politik, [S. l.], v. 2, n. 1, p. 302–320, 2025. DOI: 10.3342/juskop.v2i1.421. Disponível em: https://ojsid.my.id/index.php/JUSKOP/article/view/421. Acesso em: 8 agu. 2026.